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Firstly, here at Gratowin, we usually try to take care of all our consumers quite As well as in accordance Using the founded firm procedures and terms and conditions. Just after reviewing your Original refund request produced again in July 2022, i can see that our colleagues responded for you straight away and described why your refund request couldn't be accomodated.

Casinos having a Under normal Protection Index generally have an unfavorable ratio of their variety of tourists to applicable complaints submitted by players. It means that this casino has possibly dealt with some players unfairly prior to now. Submitted: 10 Mar 2021

The player from Portugal is dealing with complications withdrawing their money due to withdrawal boundaries. We rejected the grievance because the player didn't respond to our messages and questions.

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The player from Argentina wish to close his casino account. Participant’s complaint has become resolved productively.

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The player from Italy had their 2nd withdrawal permitted without bank specifics essential. The participant been given his withdrawal, therefore we marked this complaint as 'settled'.

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